英语二2012小作文范文 第1篇

Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day, Write an email to the customer service center to

1) Make a complaint and

2) Demand a prompt solution

You should write about 100words on ANSERE SHEET 2

Do not sign your own name at the end of the letter, Use _zhang wei _instead.

参考范文：

Dear Sir or Madam,

I am writing to express my disappointment regarding the electronic dictionary that I bought from your on-line store last week, with the invoice number of ED53407.

I have to complain about the poor quality of the dictionary. For one thing, the dictionary often automatically turns off at the very moment I am eager to see the word explanations. For another, it seems loose in the conjunction part. The screen part can not be properly settled.

Since the problems are unaccepted to me, I would like to get a refund or a new dictionary that can work well. Your prompt response will be highly appreciated.

Yours sincerely,

Zhang Wei

英语二2012小作文范文 第2篇

Dear Sir or Madam，

I am writing to make a complaint against your product quality. I bought an electronic dictionary from your online store last week but I found something wrong with its quality When I first used it. So I am writing this letter to complain against the flaws in your product.

To begin with, when I turned it on, all I got was a fuzzy screen, which was completely unacceptable. Secondly, I did not find the original equipment battery promised free of charge in the advertisement posted on the homepage of your shop.

Therefore, I would like to either change the electronic dictionary for a new one or receive a refund for it. I would be most grateful for your help.

Sincerely，

Zhang Wei

英语二2012小作文范文 第3篇

Dear Sir or Madame,

As one of the regular customers of your online store, I am writing this letter to express my complaint against the flaws in your product—an electronic dictionary I bought in your shop the other day.

The dictionary is supposed to be a favorable tool for my study. Unfortunately, I found that there are several problems. To begin with, when I opened it, I detected that the appearance of it had been scratched. Secondly, I did not find the battery promised in the advertisement posted on the homepage of your shop, which makes me feel that you have not kept your promise. What is worse, some of the keys on the keyboard do not work.

I strongly request that a satisfactory explanation be given and effective measures should be taken to improve your service and the quality of your products. You can either send a new one to me or refund me my money in full.

I am looking forward to your reply at your earliest convenience.

Sincerely yours,

Zhang Wei

英语二2012小作文范文 第4篇

Therefore,I would like either to change for another model that works better or a full help is greatly appreciated.

                                                                                                                   Yours sincerely,

                                                                                                                   Zhang Wei